To fix your Paper Shoot Camera, we recommend clicking though out interactive video below. If you still can’t find your answer, please check through our list of troubleshooting FAQs, or open a support ticket
My camera keeps taking photos
This indicates a low battery. If you are not using rechargeable batteries, please switch to rechargeable batteries. If you already are using rechargeable batteries, please charge them by plugging your camera into a portable charger or an outlet over night.
Left LED light: Problem with the SD Card
Right LED light: Problem with the batteries
Both LED lights: Problem with the batteries
For a step by step troubleshooting process, please Click here and we will walk you through how to fix your camera
My camera is making a weird noise
Left LED light: Problem with the SD Card
Right LED light: Problem with the batteries
Both LED lights: Problem with the batteries
For a step by step troubleshooting process, please click here and we will walk you through how to fix your camera
My camera is flashing lights
Left LED light: Problem with the SD Card
Right LED light: Problem with the batteries
Both LED lights: Problem with the batteries
For a step by step troubleshooting process, please Click here and we will walk you through how to fix your camera
My camera isn't responding at all
For a step by step troubleshooting process, please Click here and we will walk you through how to fix your camera.
My photos come out blurry
Please ensure you remove the sticker that is placed on the camera lens.
If you are using the Micro/Macro lens and your photos are blurry, this is because this lens is meant for close up shots of only a couple inches away from the subject. If you take photos from further away it will be blurry and out of focus. Click here
If these are not your issues - please click here for a step by step troubleshooting process.
I cannot access my photos on my SD card
Please restart your computer & then format your SD card to the following settings. Click here
Error Indicators on the camera
Error noise & left side LED light flashing: SD Card Issue
Error noise & right side LED light flashing: Low Battery
Both LED lights flashing: Low Battery
Continuous shutter sound / Continuous photos being taken: Low Battery.
SD Card Not Showing Images: Formatting SD Card Issue
How to put together your camera
Click here to watch a video.
How to format an SD card
- Restart your computer
- make sure SD card is not locked
- Format to this if Windows Format to this is Apple